Privacy Policy

Last updated: [13/07/2020]

This Privacy Policy explains how StreamLux (“we”, “our”, “us”) collects, uses, stores, and protects your personal information when you use our website and digital subscription services.

By accessing or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Full name
Email address
Contact details (such as phone number or WhatsApp)
Billing information (processed securely by third-party payment providers)

b) Technical Information

IP address
Browser type and device information
Operating system
Date and time of access

c) Service Information

Subscription type and duration
Service activation status
Support communications

2. How We Use Your Information

We use your information to:

Provide and activate our digital subscription services
Process payments and manage subscriptions
Communicate with you regarding your account or support requests
Improve our website and service performance
Prevent fraud, abuse, and unauthorized access
Comply with legal and regulatory obligations

3. Payment Processing

All payments are handled by secure third-party payment processors. We do not store or have access to your full payment card or financial details.

Payment providers process your data in accordance with their own privacy policies.

4. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

Ensure proper website functionality
Analyze website traffic and usage
Enhance user experience

You can manage or disable cookies through your browser settings.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information.

We may share information only:

With trusted service providers necessary to operate our services
When required by law or legal process
To protect our rights, users, or platform security

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data against:

Unauthorized access
Loss or misuse
Alteration or disclosure

However, no online system can be guaranteed 100% secure.

7. Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Meet legal, accounting, or regulatory requirements

When no longer required, data is securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request correction or deletion
Withdraw consent where applicable
Object to certain data processing activities

To exercise these rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

Continued use of our services after changes means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: [streamlux2@gmail.com]

WhatsApp / Phone: [your contact number]

StreamLux is committed to protecting your privacy and handling your data responsibly.